Coming Back to a New Normal

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Coming to Church Made Easy

Returning  to Church in the Covid-19 recovery phase is not going to be the same as before. As excited as we should be in the reopening of our church doors, let us also remember that we must approach this with care and take one step at a time to ensure that your health and safety are prioritised. Here is a simple video guide to assist you understand what is required.


Returning to Church (Covid-19 Recovery)

We plan to have our first “public mass” in Church on Sunday, 5 July 2020 at 8:30am. To prepare for this, we will be having a “closed-door mass” on 28 June 2020 with only our BEC and Parish leaders to enable us to train our leaders as volunteers before we open our doors to others from July onwards.

Adhering to the SOP set by the government and the guidelines issued by the Archdiocese of Kuala Lumpur, we can resume with one mass a week starting 28 June 2020. This is subject to us not exceeding 30% of our Church’s capacity while observing and maintaining social distancing of at least one metre. Based on the seating capacity of the Church, we cannot exceed 100 worshippers at one Mass

Based on the SOP of the government, children below 12 years of age, those above 70 years of age as well as those exhibiting symptoms like fever, cough, sore throat, respiratory issues, flu or cold are not permitted to attend Mass at Church. Those who have diabetes, cancer and other issues that may put you in the “high-risk groups”, are not encouraged to attend Mass at Church.
As we are only able to accommodate approximately 90 – 100 people at one Mass, this will be done on rotation between BECs and others who have been coming regularly for Mass at our parish. Parishioners residing in our BECs, please get in touch with your BEC Coordinator to indicate your intention to attend Mass at Church; while the others may contact the parish office to provide their details.
Please note that you will be informed via text message or email of the date assigned to you to attend Mass at Church based on a rotational policy. If you are unable to attend on the assigned date or if you are feeling unwell, do inform the parish office early so another person can be accorded your slot. Please do not find your own replacements – this is not permitted.
  • Arriving at Church during this period is not going to be the same as before. You will have to arrive at least 45 minutes before Mass as you would have to undergo a process of registration (please note that once Mass has started, we will not be allowing anyone into the Church) and you will have to use a face-mask at all times.
  • Upon arrival, you will need to check-in using the MySejahtera App (please download this App before coming to Church as this is a requirement of the government) and thereafter proceed to the registration desk to have your temperature taken and identification verified. If you do not have a smart phone, please manually record your details in the logbook provided.
  • At the registration desk, your temperature will be taken and if you have a temperature exceeding 37.5 degrees Celsius, you will not be permitted in.
  • seat number will be then assigned to you, and you will be required to go to your seat immediately (please do not swap seats as this is important in case contact tracing is needed). We will try to seat families together.
  • You may enter the Church via the main entrance only. Floor plans indicating the seat numbers, will be placed at the entrance of the Church.
  • At the end of Mass, you will be required to leave in an orderly manner while maintaining social distancing and without congregating outside Church.
  • As you exit the Church, you will be requested to complete the online “Visitor Exit Form”to indicate which places/areas in the Church you had visited (this also helps with contact tracing if needed).

* Some of the above may be subject to further changes and modifications from time to time. 

  • The Church will be sanitised before every mass by our own staff and professionally from time to time. It is the responsibility of all those who attend Mass at Church to keep high levels of personal hygiene.
  • The toilets are not accessible unless in the case of an extreme emergency. Please note, that repeated use of the same toilets without being disinfected after each use, may contribute to the transmission of COVID-19.
  • For this reason, after one toilet cubicle has been used, it should not be accessible to another person until it has been sanitised.
  • Patience: We understand that these procedures implemented are new to all of us. There will be challenges and hiccups along the way as we navigate worship in the new normal. Your patience and understanding is required to make our participation in church meaningful with minimal disruption. Remain calm even when things are not progressing smoothly or as quickly as you expect it to be. You can always submit your suggestions on how we can improve in an appropriate manner (email: fatimachurch@archkl.org). 
  • Charity: Not everyone can attend Mass every Sunday in this current situation. Let us also be charitable and wait for your turn to attend Mass. Urban parishes have many parishioners and therefore it may take some time before you turn comes up.
  • Gratitude: Not all parishes are the same and so please do not compare one parish with another. There are many variables in different parishes. What works in one may not work in another and vice versa. Stay focussed on Jesus and be grateful for the opportunity to attend Mass at Church, that is what matters the most.
  • Hope: This pandemic will not last forever and therefore, let us look forward to the day when we can return to daily / weekly masses. Till then, let us pray earnestly to God for an end to this situation. Hope is the virtue that can help us cross all hurdles and challenges that come our way – don’t loose it.
  • The gates of the Church shall remain partially closed and entry into the Church premises is still not permitted (except when Mass is celebrated). 
  • Visitors to the office must register (name & contact details), wear a mask, and temperature taken.
  • The Parish Office is open from 9:00 am – 5:00 pm (Monday – Saturday).
  • As a general rule, all transactions and dealings with the parish staff or the priest should be done via telephone call or email (03.2274 1631 / fatimachurch@archkl.org)
  • In the event, the matter requires a face-to-face meeting, a prior appointment should be made with the parish staff or priest.
    For Online Mass Offerings & Donations, please click here for details.
  • The security guard reserves the right to deny entry to anyone not wearing a mask / shows flu-like symptoms / recording a temperature of 37.5 C and above.

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